Refunds & Return Policy: If you are unhappy with our razors or refills, email us or call us, providing your order number, name and what the problem was to receive your choice of replacement or 100% refund.
Cancellation Policy: Auto-shipment customers can cancel their auto-shipment at any time by contacting us by email or phone.
Postage: Orders are delivered NZ Post standard mail. Only NZ Post recognised postal addresses can be used. These may differ from physical addresses.
Example: If your standard mail is delivered to a PO Box or Private Bag number, these should be used.
Allow 3-5 working days delivery time
Thank you for visiting www.razorblades.co.nz. We appreciate the opportunity to interact with you on the Internet and are committed to protecting and safeguarding your privacy. The purpose of this Privacy Statement is to inform you about the types of information we might collect about you when you visit our Site, how we may use that information and whether we disclose that information to anyone.
What Information We Collect and How We Use It
Any information we collect on our Site generally falls into the Personally Identifiable Information category.
Personally Identifiable Information: This refers to information that lets us know specifically who you are. In general, you can visit our Site without telling us who you are or revealing any Personally Identifiable Information.
Ordering – When you place an order for products or services, we collect Personally Identifiable Information (such as name, contact and billing information, credit card, and other transaction information). We use this information to deliver your order, process payment, and to communicate with you about the status of your order. Credit card information submitted with your order is used only for payment processing and is not retained on our Site.
Sharing Your Information
Except as disclosed in this Privacy Statement, we do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect online unless we have your permission. Any Personally Identifiable Information you provide to us will be used for your purchases and retained in hard copy form of the original invoice as well as within our database system, which generates our invoices.
From time to time, we may be required to provide Personally Identifiable Information in response to court order, injunction, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our Limited Warranty or to protect the rights, property, and safety of others and ourselves